Human Sucks Stinger FAQ & User Guide

Here you'll hopefully find the answer to any Stinger related operational issue below!

 

Can't find the answer you're looking for? 

Don't hesitate to get in touch!

 

General Help/Guide

 

How to use the STINGER:

Here's a handy how-to-use video: https://www.youtube.com/watch?v=dlTQWBe154Y 

The Auto heat-up mode: 

  • 5 clicks to turn it on
  • 3 clicks for the temperature adjustment, and there are 4 temperature settings in total.
  • Double click & and the STINGER vibrates, and wait 5 seconds for it to reach the desired temperature and it'll vibrate again, then dab away!

OR

The Manual heat-up mode: 

  • 5 clicks to turn it on and LONG PRESS the button while you dab - Remains on last setting

 

How to initialize the STINGER

If the STINGER temperature setting is unfunctional and cannot be changed, please try to initialize the STINGER to see if the problem can be solved.

**Please note initializing the device is different to the powering on/temperature setting cycle**

Here's the initialization how-to video: https://www.youtube.com/watch?v=JJv6OVxt1Bo 

  1. Keep the product turned off
  2. 3 clicks the button, and long press it until you see the green light flashes

 

STINGER tip gets clogged up

If you've used the product multiple times, it might cause a blockage in the tip tube. For a quick clean of the STINGER, please use the Q-tips in the box and insert into the tip while the device is off and still warm.

 

For advanced cleaning, here's the deep clean video for STINGER: https://www.youtube.com/watch?v=Sqy07sv2s7g 

The best solution to avoid blockages is to ensure you clean the tip after every use. 

               

Consuming wax, but no smoke

This happens when a customer uses the STINGER improperly.
When you double-click the button (pre-heat mode), it vibrates once, meaning the action has been taken successfully. You then have to wait for 5 seconds until it vibrates again, before you can dab. 

 

Otherwise the tip temperature will not be hot enough to start the atomization, the wax just melted, it did not turn into vapor. This could be the reason that the tip got gummed up. Please clean it before next use.

 

Overheating Issue

The overheating issue happens because of a defective contact within the atomizer. It is a rare condition but has happened before. 

It's possible the pins that connect with the ceramic tip touch and result in the defective contact of the atomizer. The controller probably assumes that the temperature is not heated up and keeps on heating.

 

 

FAQ

Q1: What Does It Mean If The Device Is Blinking A Red Light 5 Times And Vibrating 3 Times After Turing It On?

A: It means that the device is low on battery and needs to be charged. 

 

Q2: What Does It Mean If The Device Is Blinking White Light 3 Times And Vibrating 1 Time After Turning It On?

A: It means that the device has short-circuited and it’s on the short circuit protection mode. Please contact customer services support@humansucks.com for further information. 

 

Q3: What Does It Mean If The Device Is Blinking Yellow Light 3 Times?

A: Please check if the heating tip is properly attached to the main body. 

 

Q4. In What Situation Should I Initialize The Device?

A: When the heating tip is not delivering the right temperature, initialization could help adjusting the electric resistance of the machine. 

 

Q5: How To Initialize The Device?

A: Here is the initialization video:
https://www.youtube.com/watch?v=JJv6OVxt1Bo 

  • Keep the product turned off
  • 3 clicks the button, and long press it until you see the green light flashes

    Q6: How Long Does It Take To Fully Charge The Battery?

    A: Approximately 2-3 hours, the green light will flash to indicate the device is fully charged. 

     

    Q7: How Is The Battery Life Of The Stinger?
    A: Up to 60 dabs. 

     

    Q8: How Long Is The Heat-up Duration?
    A: 5 Seconds.

     

    Q9: How To Use The Stinger?

    A: Here is the how-to-use video: How to use Human Sucks STINGER

    • 5 clicks to turn it on
    • 3 clicks for temperature adjustment, there are 4 temperature settings in total.
    • Wait for 5 seconds for the pre-heat and LONG PRESS the button while you dab

     

    Q10: How Long Is The Warranty Of My items?

    A: The warranty of all Human Sucks products is ONE year, excluding Glass products. 

     

    NOTE: Please always keep in mind, DO NOT allow water into the middle chamber. There should not be any water in the airpath or heating tips.